Ford Recall FAQs: What Clovis Drivers Need to Know
If you've received a recall notice or you're simply checking to be safe, getting the right information quickly matters. As your Ford dealership near Fresno, CA, Future Ford of Clovis is here to help you understand the details of active Ford safety recalls, what steps to take and how to get your vehicle repaired at no cost to you. Your safety on the road is always our top priority.
Ford has issued a safety recall for certain 2019-2020 Ford Fusion Energi Plug-in Hybrid models. The Battery Energy Control Module (BECM) may sustain damage due to excess voltage and current flow. This can result in a loss of motive power or a vehicle fire in the trunk area, both of which increase the risk of a crash or injury. If your vehicle falls within this model range, we strongly encourage you to verify your status and schedule a repair as soon as possible.
Does Your Vehicle Qualify? Here's How to Check
The fastest way to confirm whether your Ford Fusion Energi is included in this recall is to enter your Vehicle Identification Number (VIN) on the official Ford recall lookup page. Your VIN can be found on your registration, insurance card or on the driver's side dashboard near the windshield.
Once confirmed, the remedy for this recall is a full replacement of the high-voltage battery and BECM. If you previously received an interim repair, this final fix would also restore your vehicle's plug-in charging functionality. There is no charge to customers, this repair is covered entirely by Ford.
Schedule Your Ford Recall Repair in Clovis, CA
Booking a recall service appointment is straightforward. You can schedule through the Ford app, online or by calling our team directly. The Future Ford of Clovis service center is an authorized and equipped to complete this repair correctly and efficiently.
We understand that finding time in a busy schedule isn't always easy. That's why when you schedule recall service, we offer flexible service hours and shuttle rides so you can drop off your vehicle and get back to your day without the added stress. Drivers near Fresno can count on our Clovis location for fast, reliable recall service handled by factory-trained technicians.
Frequently Asked Questions About This Ford Recall
01
What is the issue tied to this recall?
Certain vehicles may fail to start or display a "Stop Safely Now" message while driving, followed by a loss of power within seconds. There is also a risk of a fire breaking out in the trunk area while the vehicle is in operation. Both conditions increase the risk of a crash or injury.
02
What is the cause of the issue?
The current interrupt device (CID) can generate excess voltage and current flow, which may damage the Battery Energy Control Module (BECM).
03
What should I do with my vehicle in the meantime?
Do not charge your vehicle until the repair has been completed. Keeping the battery's state of charge lower will reduce the risk of power loss and fire around the battery control module, which is located in the trunk.
04
Can I still drive my vehicle?
Ford is not instructing customers to stop driving their vehicles. However, maintaining a lower battery charge level is recommended until the repair is complete to minimize risk around the BECM.
05
Do I need to park my vehicle outside?
Ford has no evidence indicating that unattended vehicles pose a fire risk in this situation, so there is no instruction to park outside at this time.
06
Is Ford aware of any accidents or injuries from this condition?
As of May 2024, Ford has no confirmed reports of accidents or injuries resulting from this condition.
07
Has Ford confirmed any fires related to this recall?
Yes. As of May 2024, seven fires have been reported in total, two occurred while customers were driving and five took place while vehicles were being serviced at a dealership.
Trust Future Ford of Clovis for Recall Service and Beyond
When it comes to a safety issue, you want a team that takes it seriously. Future Ford of Clovis has earned the Ford President's Award multiple years in a row, an honor reserved exclusively for dealerships that consistently deliver outstanding sales and service experiences. That commitment to excellence extends to every recall repair, routine visit and new vehicle purchase near the Fresno metro area.
Don't wait for a safety recall. Contact us with any questions, or head directly to our service scheduler to get your Fusion Energi repaired at your trusted Ford dealership in Clovis. Drivers across the Central Valley can count on Future Ford of Clovis to get the job done right. Schedule service online today to reserve your appointment.
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